Mediatechnics :: Support Ticket System
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Welcome to the support center.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

Before you submit a ticket, please make sure you have the latest firmware or software installed on your system. The latest firmware & software can be downloaded here >> Firmware

Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. Note: Please assure your spam filters are configured to accept mail from: and you must use a valid return email address.

Open New Ticket


Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.

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